Thank you for shopping with For Camp! We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, our Return Policy is here to help.
1. Return Eligibility
- Return Window: Returns are accepted within 30 days of the purchase date.
- Condition of Items: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
- Proof of Purchase: Please include a receipt or proof of purchase with your return.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Final sale items or clearance products
- Personalized or custom-made items
3. How to Initiate a Return
To start a return, please follow these steps:
- Contact Us: Email us at [email protected] or call us at +1 979-638-24. Please provide your order number and details about the item(s) you wish to return.
- Prepare the Item for Shipping: Repack the item securely in its original packaging.
- Return Shipping: You will be responsible for covering the return shipping costs unless the item was damaged or defective upon arrival.
4. Refund Process
- Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
- Refund: If approved, your refund will be processed within 7-10 business days. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable.
5. Exchanges
If you need to exchange an item for a different size or color, please contact us. We will guide you through the exchange process and let you know if the item you want is available.
6. Damaged or Defective Items
If your item arrives damaged or defective, please reach out to us immediately. We will work with you to arrange a return or replacement at no additional cost to you.
Contact Us
For any questions or further assistance with returns, feel free to contact us:
- Phone Number: +1 979-638-24
- Email: [email protected]
- Address: 224 Morris Court, East Elmhurst, NY 11370
We value your satisfaction and are here to ensure a smooth and hassle-free return process. Thank you for choosing For Camp!